BODHI & RIDE CLASS PACKS AND CREDITS - TERMS AND CONDITIONS
Before you commit to one of our class packs or class credits, please ensure you read the terms and conditions outlined below. Your class pack or credit purchase confirms that you accept the terms and conditions below, and a copy of these will also be linked in an email sent to you upon purchase.
Class Credit Policy:
When you purchase class credits from Bodhi & Ride, you agree that this credit can only be used by yourself and is not transferable to another member unless you get approval from our team after you have requested a credit transfer which involves a small admin fee.
Please note that all class packs and credits activate on the day of purchase and are valid for the period as outlined on our pricing page.
We are unable to extend the validity of any class credits unless it is requested via our Extention form within 2 weeks of the credits expiring due to system imitations.
Welcome Offer:
- $50 for 3 universal* credits that expire 10 days after purchase.
- *Universal = valid across all studios and classes.
- New customers only.
- You can only purchase this offer once.
- The 3 Welcome Offer credits cannot be transferred or shared.
- This offer is strictly only available to new and local Melbourne permanent residents only.
- Proof of residence may be required.
- Non-residents may automatically charged a top up fee of $55 to the same card.
- We run an automatic IP address check on all purchases and will contact anyone who has made a purchase for the Welcome Offer who has
- non-local IP address
- non-local address on their account or card
- non-local Mobile number
- non-local Credit card - If you purchase the Welcome Offer and are not a local resident, we strictly do not issue refunds so please ensure you meet the requirements to purchase this offer before going ahead and purchasing it. This is non negotiable and by agreeing to the T&Cs you are bound by this clause.
Additional Welcome Offer perks:
-
Complimentary 1:1 intro with a member of our team to learn Ride basics.
-
$50 discount code sent to you via email.
- This code is valid for 14 days from the date you receive it via email.
- Valid for 5, 10, 20, 50 or 100 Credit Class Packs only.
- The $50 can be applied to a first Membership payment by emailing home@bodhiandride.com.au
- This code can only be used by you and cannot be transferred to another customer.
Studio Class Pack and Credit Options
Studio Class Pack and Credits:
Please note:
Cycle shoe hire: Free
Sweat towel hire: $1
- Single Credit: $35 for 1 credit that expires 30 days after purchase.
- Member Single - Ride: $20 for 1 RIDE credit that expires 30 days after purchase. Members only.
- Five Pack: $155 for 5 credits that expire 45 days after purchase.
- Ten Pack: $289 for 10 credits that expire 90 days after purchase.
- Twenty Pack: $499 for 20 credits that expire 180 days after purchase.
- Fifty Pack: $1099 for 50 credits that expire 6 months after purchase.
- One Hundred Pack: $1700 for 100 credits that expire 1 year after purchase.
- Student Single Credit*: $25 for 1 credit that expires 30 days after purchase.
-
Student Ten Pack*: $199 for 10 credits that expire 90 days after purchase.
*Please email a copy of your student ID to home@bodhiandride.com.au so we can update your account as being eligible for student pricing. If you have not sent us a copy of your student ID we may ask to see it at the studio when you check in for a class booked with student pricing. Student pricing is for local students only as we do not accept international student IDs.
Bodhi at Home Class Pack and Credit Options:
- At Home - Pay As You Go: $9.99 to watch 1 Bodhi at Home Ride and Strength classes on demand as many times as you’d like within 24 hours. Credit expires 24 hours after purchase.
For full Bodhi at Home Terms & Conditions, see here.
Class Pack and Credit Perks
Studio Class Pack and Credit Perks:
- Free cycle shoe hire with every Ride class.
- Free equipment provided with class.
- Free sweat towel hire with with the Welcome Offer. If you're on a regular Class Pack, there is a $1 fee for sweat towel hire.
Class Access
- You can book into any class at any of our 3 studios, unless noted.
- Exclusions: Class packs and credits are not valid for workshops and events held at Bodhi & Ride or at outside venues eg.Pop ups or Bodhi Open Air events.
- Using your credits, you can book up to 3 bikes per class.
- Please make sure you do not accidentally book more than one bike as we are unable to refund class credits in that case.
Class Pack and Credit Payments
- Class Pack and Credit fees are paid upon purchase.
- The class pack and credits will activate on the day of purchase and not on the first class booked.
- Payments are processed via direct debit or credit card.
- A valid card needs to be on file.
- We are unable to refund any payments made especially once the class packs have been commenced and credits have been used to book and attend classes.
- We may apply taxes, including GST to any charges. Prices and other terms of purchase are subject to change.
Class Pack and Credit Refunds and Transfers
- Your class pack or credits are non refundable and cannot be extended beyond the validity date unless it is requested via the Extention form. Thismust be within 2 weeks of the credits due to expire.
- If you become injured or change your mind after purchasing a class pack or credit, we cannot offer you a refund, but you can transfer the class pack to a friend or family member by submitting the transfer form and paying a small admin fee. The transfer form is located here https://form.typeform.com/to/XToiXRrq
Impact on Class Packs and Credits by Economic Forces:
- Fee increases and change of terms: Bodhi & Ride reserve the right to amend class pack and credit fees and terms at any time during your agreement. Bodhi & Ride will make a reasonable effort to tell you about this at least 14 days beforehand via email. No fee change for terms changes will be implemented unless we receive your consent to such changes via email.
Studio: Refunds, No Shows and Late Cancellations
- We have a 12 hour cancellation policy.
- We are unable to refund classes if you fail to show up to a class you’ve booked.
- However, in the event that you cancel out of a class within our cancellation policy (12 hours prior to class start time), we will put the class credit back on to your account.
- If you don't cancel in time, a $20 no show fee applies for unlimited memberships. Those on other memberships or class packs will lose the class credit and may also be charged a $20 no show fee.
- Fees are automatically applied to your account.
Studio: Rebooking and Class Pack Extensions
- If you request a credit return within our 12 hour cancellation policy, we can not return the credit but we can rebook you into another class.
- If you request a credit(s) validity extension, there is a $10/credit extension fee OR we will waive the fee upon your purchase of a new class pack or membership.
- Rebooking and extending a credit may only be used once per customer unless otherwise approved by our team.
Studio: Waitlist Terms
- When you add yourself to a class waitlist, you'll receive an email confirming your spot on the waitlist.
- If a spot becomes available, you'll receive an email and automatically* be added into the class.
- Exceptions: If a spot becomes available with less than 3 hours to go before class start time or between the hours of 10pm and 6am, we understand that you may no longer be able to make it due to short notice or being asleep. Therefore, you'll instead receive an email to let you know a spot is available and you'll have the choice to manually book yourself into the class.
