Studio booking cancellation:
We have a 12 hour cancellation policy.
We are unable to refund classes if you fail to show up to a class you’ve booked. However, in the event that you cancel out of a class within our cancellation policy (before 12 hours of class start time), we will put the class credit back on to your account.
If you don't cancel in time, a $20 no show fee applies for unlimited memberships. Those on other memberships or class packs will simply lose the class credit or may also be charged a $20 no show fee.
All Membership Cancellations:
- To cancel a membership, go to ‘my account’, select 'manage subscription' and click cancel. From there you will be prompted to contact us and we will be in touch.
- Memberships can be cancelled once you have completed the minimum term of commitment by giving us at least 2 weeks notice.
- If your next payment is due within that two weeks, you may be entitled to pay that next fee before cancellation can occur.