REFERRAL PROGRAM - WELCOME OFFER
What is the Referral Program?
Our Referral Program incentivises you to invite your friends to join our vibrant TRIBE whilst getting rewarded for it.
How does it work?
- When you create an account, you immediately can share your referral code to all of your friends for them to create an account with us to purchase a Welcome Offer and come and RIDE together.
- The referral program is limited to NEW CUSTOMERS only. This means you cannot refer a friend who already has an account.
- The reward program doesn't stop here, do you want to know more perks? Click here.
I want to refer a friend, how do I do it?
- Go to your account and simply copy the link in your 'account ' page
- Send it to your friends and have they create an account once signed up they'll receive voucher codes via email.
- Once they purchase the Welcome Offer you'll get 1 FREE credit automatically into your account.
A friend is referring me, how do I purchase a Welcome Offer?
- You will receive an email with your friends code.
- Create an account here
- Go to our buy page and purchase the Welcome Offer and ready! You and your friend can Ride together!
-You are ready to share your referral code too to receive FREE credits too!
My friend created an account and didn't add my referral code, what can I do?
Don't stress! We've got you.
Please approach our friendly Front of House staff for help!
Do I need to be on a membership to redeem this perk?
No! The best part of our Referral Program is that anyone with an existing account can refer new customers!
The more they buy, the more you earn! Let's build a snowball effect together.
BRING A FRIEND FOR FREE TO OFF-PEAK CLASSES
How can I redeem this perk?
First of all, you need to be in one of our memberships. If not, this perk unfortunately is not available for you or your friend.
- To redeem this perk, you need to fill in this form to request the free 'off-peak' credit for your friend. (Requests will be processed only during business hours on weekdays.)
- Make sure your friend has already an existing account with us for us to add the credit directly to their account.
Which are the Off-Peak classes and how can I see them on the website?
Off Peak classes are the following:
- Monday to Friday AM classes.
- 6:15 am / 7:15 am / 7 am across all studios.
- Monday to Friday lunchtime classes.
12:30 pm classes across all studios (currently only available at CBD and South Yarra).
- Monday to Friday 7:30 pm classes.
New 7:30 pm classes added to CBD only.
We've also included the perk to our newest class on Friday 5:30 pm at South Yarra.
** WEEKEND AM CLASSES ARE NOT INCLUDED **
I can't remember which are the class times marked as off-peak. How can I know which ones they are?
Don't worry! We don't expect you to memorise the class times included ass off-peak.
We've got you!
When you visit our 'Schedule' page on the website, you'll notice icons at the top right of each class listing. Look for the 'clock' icon, which indicates that the class is marked as off-peak.
Why can't I book to a class with my 'off-peak' credit?
It's very likely that you are trying to book in a class that is not marked as 'off-peak'.
Remember that evening classes (except for 7:30 pm) and weekend classes are NOT included in this offer.
Which memberships include this perk?
All of them!
You don't need to hold a new membership to redeem this fantastic perk and start inviting your friends!
Unfortunately, you cannot redeem this perk if you are currently on Class Packs, only memberships.
